Our Backup Policy
RTO Software undertake regularly-scheduled data backups to ensure client data integrity.
What are RTO Software Backup Procedures?
RTO Software runs two backup procedures on each client database – a daily backup and a weekly backup. The daily backup occurs between 06:00 and 08:00 in the morning. The backups start automatically and back up data onto a disk. Old daily backups which are older than 2 days are removed. At the end of the day the backups are written onto a remote offsite location by our ISP provider.
The second backup procedure is the weekly backup done every Saturday between 06.00 and 08:00 in the morning. Backups that are older than 2 weeks are deleted and replaced with the new backup information.
How do clients receive a copy of their backed up databases?
Upon request RTO Software can provide clients with a copy of their backed up database in zipped up SQL files to CD or DVD (as requested) and mail them out to the clients specified address for them to keep as an onsite backup copy.