We take the time to understand your exact processes.
You get software that is especially configured for your organisation.
We record custom training videos with your data and processes, tailor made for you.
Our ‘go-live’ process is quite unique and detailed. We take the time to understand exactly how things work in your college. We hold a detailed scoping meeting and go through what you need in exact detail.
Once we know what you want (and in what order), we setup the software with all the right settings to have it configured so that it is ‘tailored to fit’. Our software is quite detailed, so we can things on or off and do all the behind the scenes setup for you before you start.
Once the config and setup data are loaded, we train you with your live data as examples so that your team know exactly what to do. We then record the training screens with full voice over and editing for your team to use whenever they wish!
Custom recorded videos, another way we make using our software simpler for you.
We provide the highest levels of enterprise support as standard to all clients. Data submission or audits, we’re always here for you, for your small or big needs. Out of hours emergency support and fast resolution of critical items. We offer 4 hour turnaround as standard for all critical issues.
We use Microsoft SQL Server with some clients databases 75 GB+ in size. We use proven industry leading (enterprise level) tools that you can trust and depend on. High capacity back end servers deployed for fast, reliable 24/7 access. We use Microsoft SQL Server as standard with all our clients.
No need to fudge or double login users. Create as many users as you like. Add trainers and teachers to allow them to record results and attendance. Even create sales staff logins to record leads and applications on the go. We do not charge you on a per-user-model. So you
We want our clients to feel free to call us and approach us.To that end, we are always available to assist you via as many channels as possible. We are reachable online via live chat, email and tickets. You can call us on our 1300 850 585 number and we are
You can call us, email us, chat with us live or log a ticket with us (free unlimited support). We respond quickly, our first response time is amongst the lowest in the industry. Our clients enjoy a quick ‘one touch resolution’ 7.3 out of 10 times. Unlike other software providers
As part of you going live with the software, we deep clean your database (every current student if needed). Mop up any messy or incomplete data and duplicates from your past systems. Enjoy high quality data and peace of mind come audit time. As part of you going live with
We use our own custom configured servers hosted at world class facilities Multiple deployments in Docklands, Melbourne and the Gold Coast Fast gigabit networked report servers with terabytes of NAS storage readily available We use our own custom configured servers which gives us the flexibility to set them up just
Many of our clients started small and have grown to become giants in their sector. We are scalable and have been tried and tested in the industry since 2003. Our clients have processed over $2.7 billion in student invoices in the system. We have been well established and have deep