Whatsapp Business Integration
WhatsApp Business Integration – Smarter Student Communication Messaging made simple: WhatsApp Business in TEAMS Staying connected with students doesn’t have to be difficult. With TEAMS, RTOs can now send WhatsApp messages directly from the system — no personal mobiles, no switching apps, and no lost conversation history. This feature delivers faster, more consistent communication that is fully linked to your student records, ensuring everything remains organised, traceable, and compliant. Accurate payment tracking is more than convenience it helps your RTO to: Reduce manual follow-ups and admin effort. Maintain clear, centralised communication records for every student. Improve response times through instant WhatsApp delivery. Offer a modern, reliable messaging channel that students actively use. TEAMS brings WhatsApp messaging into a seamless, built-in workflow, helping your staff communicate faster and with complete confidence. With TEAMS you can: Send WhatsApp messages directly from the Student Dashboard using your official business number. Start conversations with approved templates or create your own inside TEAMS. Use the 24-hour free messaging window once a student replies. Attach files up to 20 MB — letters, receipts, timetables, and more. Keep every message auto-logged against the student record for full visibility. Maintain consistent, compliant communication across your entire team. With TEAMS, WhatsApp communication becomes part of your everyday workflow making your RTO faster, more responsive, and fully audit-ready. TEAMS replaces frustration with efficiency, helping RTOs save time and stay focused on what matters most. https://vimeo.com/1138405386?share=copy&fl=sv&fe=ci%20
Online Pin Payment
Online PIN Payments – Simplifying Student Transactions Payments made simple: Online PIN Payments in TEAMS Managing student payments doesn’t have to be complicated. With TEAMS, RTOs can now process secure online PIN payments directly within the system no third-party terminals, manual receipts, or double-handling required. This feature makes payment collection fast, secure, and fully integrated with your student records, ensuring accuracy from transaction to reconciliation. Accurate payment tracking is more than convenience it helps your RTO to: Reduce manual data entry and admin work. Maintain clear and accurate payment records for each student. Improve cash flow with instant transactions. Provide a seamless and compliant payment experience for both staff and students. TEAMS turns payment processing into a built-in, automated workflow saving time and improving financial control across your organisation. With TEAMS you can: Accept debit or credit card payments directly through TEAMS using secure online PIN entry. Instantly record transactions against the correct student or agent account. Automatically update invoices and receipts without leaving the screen. Track all payments in one place, fully integrated with your finance and reporting tools. Eliminate reconciliation headaches by syncing payments with your accounting system. With TEAMS, collecting student payments becomes part of your everyday process simple, compliant, and hassle-free. TEAMS replaces frustration with efficiency, helping RTOs save time and stay focused on what matters most.
Compliance Dashboard
Soon in TEAMS – Compliance Dashboard Stay Audit-Ready with our Compliance Dashboard The 2025 NVR Standards have lifted expectations. A single compliance gap, a missing field, expired credential, or unreviewed TAS, could put your RTO at risk. With TEAMS, compliance becomes part of your everyday workflow. The Compliance Dashboard gives you one clear view of every requirement, so you can stay confident, compliant, and always in control. The Compliance Dashboard turns compliance into a proactive process. With it you can: Detect compliance gaps early and take action fast Ensure every TAS, PD log, and register is tracked and auditable Meet NVR, CRICOS, and other regulatory obligations in one central view. Provide audit-ready evidence at any time How TEAMS helps your RTO The Compliance Dashboard is built to mirror the NVR Standards, connecting directly with your customised Forms, Checklists, and Registers. With TEAMS you can: Track TAS approvals, Trainer PD Logs, Complaints, Industry Engagement, and more Monitor student progress, attendance, and CRICOS requirements in one place Manage third-party agreements with due diligence checklists Keep continuous improvement logs feeding into governance reviews Receive Automated Alerts for Expired Trainer Credentials, Unreviewed TAS Documents, Superseded Units, and Unresolved Complaints With TEAMS, AVETMISS compliance becomes part of your everyday process, saving time, reducing admin stress, and ensuring every submission is audit-ready. TEAMS replaces frustration with efficiency, helping RTOs save time and stay focused on what matters most. https://vimeo.com/1121815519?share=copy#t=0
Soon in TEAMS – Design and customise your own forms
Design forms your way with TEAMS Streamlined forms for smarter RTO operations The new Form Designer will give your RTO the ability to create and customise forms directly within TEAMS — no third-party tools required. With drag-and-drop design and full control over fields, you’ll be able to capture the data that matters most to your operations. Why it matters for your RTO Having the right forms isn’t just about collecting information — it’s about making processes smoother and reducing admin pressure. The Form Designer will help your RTO: Create tailored forms for students, agents, and internal use Collect accurate data in the right format every time Eliminate the need for external systems or manual processes Streamline compliance and record-keeping in one place How TEAMS helps your RTO TEAMS already centralises your RTO operations — from applications and enrolments through to compliance and finance. The upcoming Form Designer will extend this by allowing you to manage your data collection processes inside the same system. This means you’ll be able to: Build and edit forms with simple drag-and-drop tools Align data capture with your specific workflows Keep everything stored in TEAMS, audit-ready and easy to access With TEAMS, you’re not just managing information — you’re shaping smarter, more efficient processes for your team. TEAMS replaces frustration with efficiency, helping RTOs save time and stay focused on what matters most. https://vimeo.com/1114156729?share=copy#t=0
Soon in TEAMS – Checklists
Stay audit-ready with TEAMS Checklists No more missed steps: Checklists in TEAMS Managing compliance across an RTO can be overwhelming — enrolments, TAS approvals, assessments, trainer records, audits and more. With Checklists in TEAMS, you can turn these complex processes into structured, transparent, and fully trackable steps. Why it matters for your RTO Checklists transform compliance from a reactive burden into a proactive, auditable workflow. With TEAMS, your RTO can: Track and evidence every compliance step, from enrolment to audit Assign responsibility to the right staff with role-based checklists and reminders Keep compliance transparent, structured, and stress-free Provide audit-ready evidence at any time with confidence How TEAMS helps your RTO With TEAMS Checklists, you can design and attach step-by-step requirements to any process, ensuring accountability and compliance are always built into your workflow. With TEAMS you can: Customise checklists for student enrolments, TAS approvals, assessments, audits, and more Set expiry dates and reminders to keep compliance on track Eliminate reliance on external spreadsheets, forms, and emails Simplify your compliance. Strengthen your RTO. TEAMS replaces frustration with efficiency, helping RTOs save time and stay focused on what matters most. https://vimeo.com/1115364644?share=copy#t=3.7
NVR Standard 1.2
Master NVR Standard 1.2 with confidence Compliance made simple: NVR Standard 1.2 in TEAMS Standard 1.2 ensures your training remains aligned with industry needs — protecting compliance and strengthening graduate outcomes. With TEAMS, this standard is built into your everyday workflows. Why it matters for your RTO Compliance with NVR Standard 1.2 goes beyond processes — it strengthens outcomes. It helps your RTO to: Ensure training stays aligned with evolving industry practices Build confidence and trust with employers, stakeholders, and regulators Graduate students who are genuinely job-ready Provide audit-ready evidence at any time How TEAMS helps your RTO TEAMS supports Standard 1.2 compliance by making industry engagement part of your everyday workflow. With TEAMS you can: Easily link employers to enrolments and capture all compliance details in one central record Sequence subjects and flag work-based components to keep TAS aligned with industry needs Send Learner and Employer Questionnaires plus create custom surveys for deeper insights With TEAMS, compliance becomes seamless — saving time, reducing admin pressure, and keeping your RTO focused on outcomes. TEAMS replaces frustration with efficiency, helping RTOs save time and stay focused on what matters most. https://vimeo.com/1115066515
