✓ No need for a separate CRM when you use our software
✓ Capture enquiries from your website
✓ Track Agent applications and manage all prospects, emails and SMS in one integrated software
Easily track the progression of a lead student to a prospect, process their application and to a live student. No need for a third party CRM. If you do have another CRM we can easily help you integrate it with our API.
We can integrate with your website online and have your Enrolment and enquiry Forms save data to your TEAMS site. No more double entry and handling.
Agents can also send in applications and we offer Agent Portal for our CRICOS and ELICOS clients as well.
From the application level onwards all data is reused and you can monitor for each course your Offer Letters issued (for CRICOS colleges) to Sign Up’s/Enrolment Acceptances issued (for AVETMISS/Fee for Service colleges).
With marketing reports and dashboards such as Agents Performance, Sales Staff Performance to give you a quick snapshot of your marketing efforts.
Send Email campaigns, SMS and traditional Word Doc letter generation, TEAMS has you covered.
The marketing section features include:
- Leads (unqualified clients) tracking/monitoring
- Prospects (qualified clients/to be confirmed) tracking/monitoring
- Proposals (Offer Letters) tracking/monitoring
- Email Offer Letters and acceptance letters directly from TEAMS in pdf format
- Proposals (Offer Letters) expiry monitoring
- Bulk Emails, SMS or letters to leads, prospects & proposals
- Online Web Enrolment Form
- Online Web Enquiry Form
You can call us, email us, chat with us live or log a ticket with us (free unlimited support). We respond quickly, our first response time is amongst the lowest in the industry. Our clients enjoy a quick ‘one touch resolution’ 7.3 out of 10 times. Unlike other software providers
As part of you going live with the software, we deep clean your database (every current student if needed). Mop up any messy or incomplete data and duplicates from your past systems. Enjoy high quality data and peace of mind come audit time. As part of you going live with
We use our own custom configured servers hosted at world class facilities Multiple deployments in Docklands, Melbourne and the Gold Coast Fast gigabit networked report servers with terabytes of NAS storage readily available We use our own custom configured servers which gives us the flexibility to set them up just
Track leads, website enquiries and prospects in one central system. Receive and process applications from your website seamlessly. Reuse information and flow through data to enrolments and student records. All the commonly used CRM features come pre-built with TEAMS. You can completely integrate your marketing and manage lead flow from
We want our clients to feel free to call us and approach us.To that end, we are always available to assist you via as many channels as possible. We are reachable online via live chat, email and tickets. You can call us on our 1300 850 585 number and we are
We take the time to understand your exact processes. You get software that is especially configured for your organisation. We record custom training videos with your data and processes, tailor made for you. Our ‘go-live’ process is quite unique and detailed. We take the time to understand exactly how things
Word templates for student invoices, letter of offers and all external reports. Excel and CSV templates for fast and flexible internal reporting. Build filters, graphs and presentations easily. Easy customisation, run reports now or use a scheduler, automation of certain reports also possible. We use word templates to allow you
We use Microsoft SQL Server with some clients databases 75 GB+ in size. We use proven industry leading (enterprise level) tools that you can trust and depend on. High capacity back end servers deployed for fast, reliable 24/7 access. We use Microsoft SQL Server as standard with all our clients.