WhatsApp Business Integration – Smarter Student Communication
Messaging made simple: WhatsApp Business in TEAMS
Staying connected with students doesn’t have to be difficult. With TEAMS, RTOs can now send WhatsApp messages directly from the system — no personal mobiles, no switching apps, and no lost conversation history.
This feature delivers faster, more consistent communication that is fully linked to your student records, ensuring everything remains organised, traceable, and compliant.
Accurate payment tracking is more than convenience it helps your RTO to:
Reduce manual follow-ups and admin effort.
Maintain clear, centralised communication records for every student.
Improve response times through instant WhatsApp delivery.
Offer a modern, reliable messaging channel that students actively use.
TEAMS brings WhatsApp messaging into a seamless, built-in workflow, helping your staff communicate faster and with complete confidence.
With TEAMS you can:
Send WhatsApp messages directly from the Student Dashboard using your official business number.
Start conversations with approved templates or create your own inside TEAMS.
Use the 24-hour free messaging window once a student replies.
Attach files up to 20 MB — letters, receipts, timetables, and more.
Keep every message auto-logged against the student record for full visibility.
Maintain consistent, compliant communication across your entire team.
With TEAMS, WhatsApp communication becomes part of your everyday workflow making your RTO faster, more responsive, and fully audit-ready.
